Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ewavesurf.com (the “Site”). At EWAVE, we are committed to protecting the privacy and security of our customers and website visitors. By using our website and purchasing our products, you consent to the practices described in this policy.
PERSONAL INFORMATION WE COLLECT
We may collect information about your visit our site, including the pages you visit, IP address, the date and time of your visit, and the browser and device you use to access our website. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase, attempt to make a purchase through the Site, or contact us for support or inquiries, we may collect personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address, and phone number and any other information you provide to us.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the information we collect to process and fulfill your orders, communicate with you about your orders and account, respond to your inquiries and support requests, and screen our orders for potential risk or fraud.
After you place an order or register for our newsletter, we may contact you at a future date to keep you informed of sales, promotions, new product releases, etc. Any additional information you provide us will enable us to improve and personalize your experience on our website, to prevent fraud and unauthorized access.
SHARING YOUR PERSONAL INFORMATION
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who perform services on our behalf.
We may share this information with service providers such as payment processing, data analysis and marketing services, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.
We may also share this information with certain suppliers, freight and shipping companies and manufacturers for the sole purpose of processing and shipping your order.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
DATA SECURITY MEASURES:
We have put security measures in place to protect you against unauthorized access, loss, misuse, and alteration of your personal information that we collect. We utilize a firewall and use SSL encryption (secure certificate) to keep your information secure. We use your Internet Protocol (IP) address to identify you and possibly to gather general demographic information.
COOKIES USAGE:
Our website uses cookies to track the products in your shopping cart, ensuring they are saved for your convenience during each visit.
While you don't need to accept cookies to browse our site, our shopping cart requires their acceptance for proper functionality
We never use cookies to store sensitive customer information such as names, addresses, passwords, or credit card information. If you would like to place an order on our site but object to or are unable to use cookies, please contact us and we would be happy to assist you.
BEHAVIOURAL ADVERTISING
We use cookies for Google Remarketing ads, which are displayed in ad spaces authorized by Google on its websites or advertiser websites.These ads are typically shown to you in pre-set spaces that advertisers have allowed Google to display advertisements to their visitors based upon the visitor's browsing history. You can opt out of these types of Google ads by visiting their Ad Settings page.
YOUR RIGHTS AND CHOICES
You have the right to access, update, and delete your personal information at any time. You can also opt-out of receiving marketing and promotional communications from us by following the instructions in the communication or contacting us at info@ewavesurf.com.
You can disable cookies and other tracking technologies on your browser, but please note that this may affect your ability to use our website and access certain features.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We reserve the right to update and modify this privacy policy at any time. If we change this Privacy Policy in whole or in part, we will inform you by posting a notice on this site. Any changes will go into effect on the date they are posted and will apply to all users.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by Email at info@ewavesurf.com